Customer Comments

The unsolicited comments below were sent or emailed to us over the past year or so by our customers. Obviously we can't prove that they are genuine (apart from the Amazon and Ebay ones) - you'll just have to take our word for it - but I don't think even we could have invented some of the spellings !


Excellent condition, better than described. Speedy delivery. Would deal with seller again.
Amazon feedback.

Fast delivery. Quality matches original Neato labels, 1st class.
Ebay feedback.

Thank you very much for your excellent & efficient service. I couldn't wish for anything better. I shall not hesitate to pass your praises on to all I meet & will not hesitate to order from you again!
R.M., Scarborough.

I received it this morning and yes, I am more than satisfied with your very efficient service and will indeed use you again.
B.C., Reading

Just to say thanks for your very prompt service. I received my order by secure post this morning. Excellent service and thanks again.
R.T., Gorleston

Received this morning-thanks for your excellent service.
P.S.S., Wigan

I received this the following day. Delivery couldn't have been quicker on a motorcycle. Great service, and I am pleased with the headphones.
M.P., Crowborough

I've only just come back to work today. The order is a Christmas present and it's saved me running around the shops. I'll definitely recommend your company,
P.C., Hendon

My order arrived today - am very satisfied with your service - it was a nice surprise for something to arrive on time!
M.D., Bishops Stortford

Just a quick note to say thank you very much for the prompt service we received from you. Our order was processed Monday and it arrived 0750 hrs Tuesday. Also at a great price.
N.F., Chelmsford

Once again we are delighted with the service you provide, placed order with you Sunday evening received goods first thing Tuesday morning. Fantastic service and prices ,dealing with your company is always a pleasure
L.W., Hinckley

Thank you very much for the excellent service you have provided – my goods arrived on Friday as you confirmed. I have every intention of visiting your website again and will recommend you to my friends and family.
B.B., Chatham

Thanks for the excellent service. I will recommend you.
Z.W. Aldridge

The CD mailers arrived today (Wednesday). Thanks for the fast service.
D.L., Belfast

Thank you have been most impressive in dealing with this order. I ordered the same item from a company who shall remain nameless who contrary to their policy did not contact me on or after 10 working days to give an ETA for delivery of the headphones. After prompting they gave me a 2 week window for delivery, 2 weeks after that and having not contacted me I cancelled my order.
You have restored my faith that there are companies out there who treat the customers right. In fact I was really impressed that you took the time to phone me to say there was going to be a delay.
You are now on my favourites and I will recommend you to any one who is looking for the type of goods you sell.
KG, Solihul

Thank you for a very fast service . goods have arrived.
C.M.,Woldingham

Many thanks for your usual efficiency, got them lunch time today.
A.B., Scunthorpe

All present and correct - thank you for the swift service, and courtesy
C.W., Blackheath

Received my order yesterday. Many thanks for the prompt turn-round of my order.
M.P., Wandsworth

Thank you - the order was received today - excellent service!
S.C., Southampton

Thank you for your 'phone call and for your e mail. The order did arrive to-day as promised. Thank you for your attention and for the prompt service. You were recommended to us by a friend, we found your website extremely helpful and informative. We would have no hesitation in recommending your company to others.
M.I., Richmond

Many thanks for your informative and helpful response. I will give it a try based on your much appreciated assistance..
D.J., London

I just thought I would highly commend you for amzing service and a wonderful bit of kit - it recordeth LPs a treat! Thanks and do stick me on you mailing list .
R.T., Guernsey

I wish to inform you that the above equipment has just arrived. The outside box was in reasonable condition and the inside box showed no signs of damage. As this is a Christmas present for my husband I am, of course, unable to check that it has not been damaged internally in transit.
I would like to commend you on your excellent service and will have no hesitation in recommending your Company.
V.W., Burwash

Your mailers are superb and are infinitely superior to any others available. It really is very good of you to add 50. I wasn't looking for free copies, but thought that you should know so that you might be able to let the manufacturers know. Nonetheless, this is much appreciated.
S.W, Doune

Thank you for your e-mail. I am very impressed with your prompt response and look forward to receiving the goods on Friday. I will certainly contact you for our future requirements. Your website was easy to navigate and which was a factor in choosing to shop with you. In addition when I logged on this morning to order I found your order form was simple compared with others.
L.N., Coventry

Wow!! I'm impressed, the order arrived promptly on Thursday. I have asked my husband to put that article I made in the newsletter to let everybody know what a good service you provide. Thanks for your help
J.B., Germany

I would like to say how delighted i am at the excellent service provided by yourselves, delivery was very quick, and on the day it was promised, and the price is brilliant. This was our first order from you but it certainly won't be our last.
thanks
P.W., Hinckley

Many thanks for the prompt delivery of the CD's and labels I order last week that were deliver on Friday as requested, great service!
Regards,
S.M., London

Labels rec'd, in good condition. Thankyou for your prompt service , You'll be the top of my list for label suppliers in future.
Regards
B.P., Thornton Cleveleys

Hi ,
Many thanks for your super fast service, the goods have already arrived !! We wouldn't hesitate to recommmend you.
Thanks again
R.S. Writtle

Now that's what I call service! The consignment has just arrived. It will keep me going for a while but I'll certainly re-order from you.
Cheers
A.R., Warrington

Thanks for a very prompt service - I will certainly order from you in
future.
T.B., Richmond

For the record, I found your site very useful especially the report on CD audio recording. I thought I was well informed on the subject but I learned a thing or two from it!
Kind regards,
D.M., Paignton

Thank you.....i received my order and am more than happy with it and also the price. i can see myself submitting further orders to yourselves in the near future.
regards
T.H., Bedale

Once again great service and so far a great product.
Regards
B.E., Pembrokeshire

I have received my recorder today, and all seems to be working OK. I would like to thank you for the good service you provided.
Thanks again.
B.S., Oldham

Received my order yesterday at 1345hrs, extremely pleased with the product, your service and the prompt delivery. I had tried Powerhouse, Curry's and Comet the latter couldn't promise delivery until next week, and you were nearly £60 cheaper so I am well pleased.
Glad I found you on the internet, thanks again.
E.M., Weymouth

Many thanks - parcel already delivered - excellent service - I am already spreading the word!
G.H., Norfolk

Many thanks for an excellent service, and if you ever need any customer testimonials then I'd be only too pleased, as it is rare to receive such good service these days.
Many thanks again
S.M., Guernsey

Thank you once again for good service and having what I want in stock
A.W., Quedgeley

Very impressed with value and service. Hope you had a great Christmas and New Year.
Best wishes
D.L, Guildford

Many thanks for the prompt and very efficient service. We received the DVD recorder yesterday and it's brilliant.
Best regards
L.S., Stockton -on-Tees

Dear SRTL,
I received my recorder yesterday after placing my order with you on Friday. I am absolutely delighted with the quality of service I received.
From the polite and personable manner in which you took the order, the timeliness of the shipment through to the diligence and care taken to pack the goods securely and to tidiliy enclose all the relevant paperwork, you set an example that many more could do with following.
I hope to have the need to purchase something more from you in the future.
Kindest regards
M.D., Long Ditton

Dear SRTL
I recieved my recorder plus discs yesterday. Many thanks, this is the first major item I have purchased from SRTL and am highly satisfied with the service.
Regards
K.S.,Wakefield

Received my Phillips d v d recorder less than 24 hours after ordering. Excelent service srtl. Thanks
N.C.,Wakefiled

DVD recorder arrived on time. great service, and the details on the web site are even better than you can get from philips!!. i have passed the company name round all my friends.
thanks again
M.H., Higher Bebington

I got the goods before I got the e-mail - now that's what I call service! Keep up the good work.
Thank you
W.G., Bodmin

Just wanted let you know how pleased I was with your service. I ordered the Philips 890 Dvd recorder, Monday at 11:30 & it was delivered by 7:30 am Tuesday. The information I received on the phone was helpful to.
Thanks Very Much
J.A., Milton Keynes

Just to let you know I have received the Goods today!! - a day earlier that you forecast. Many thanks for the prompt service,
Kind regards
M.D., North Shields

Brilliant; it arrived at 9. That's fantastic; I'll be in touch when I need some more stuff.
Many thanks.
J.H., Whitchurch

thank you for the prompt service i received my dvd's yesterday, thank you again
J.G., Stevenage

Lots are quick to complain and not so quick to praise. I would like to put the latter right. I received excellent service and advice from your team. I was very impressed with the speed of delivery. The promise made was the promise kept when the DVDR arrived by 10 o'clock next day. I am very impressed with your Company and will tell anyone who listens that they should use you for all their media and recording needs. Well done once again and keep up the good work.
I.P., Chorley

Dear SRTL,
my order came swiftly, the day after I ordered it, which I found truly amazing, as I thought it would be. I will certainly use SRTL again and will recommend you to anyone interested in audio. The unit is brilliant too, and a great price. Once again, thanks for a great service!
K.P., New Barnet

Just want to say Thanks for the Great service I got from you also That I will be using you in The Near Future. Keep the good work up
Regards
L.J., Weston-Super-Mare

I think your web site is excellent thank you. I should like to join your mailing list if it is via internet I hate waste of paper.
F. S.

Hi David,
My order arrived yesterday. Many thanks for the courteous and efficient way in which you handled the whole transaction. I will definitely be recommending you to my friends and business associates!
Regards,
J.McH., Co Dublin, IRELAND

The 4 Philips CD-RWs arrived this morning. Very many thanks for your help, advice and excellent service.
Y.L., Cornwall

I write to thank you for the excellent service I have just had from your company. Last week I ordered a Philips CDR. Not only did I get the equipment at an extremely competitive price, I also received expert advice and guidance on the phone. Having ordered the player I was delighted too when it arrived the very next day. I had a couple of questions and once again the service I received over the phone was first class. I want to thank Howard for his expert advise and courteous and friendly manner. I will have no hesitation in recommending your company to my friends and I look forward to dealing with your company again in the future.
Yours faithfully
A.G.W., Ashbourne

Thanks for the article on using CDR's for audio on your website, just the info I've been looking for.
Received my order of 30 TDK Blanks Tops today, thanks.
B.B., Haslemere

Just to inform you that I received my order today as promised by yourselves. Thank you and I certainly will order again in the future.
R.B., Aberdeen

CDs recieved today, less than 24hrs after placing order. Great service,
Thanks,
I.B. , Birmingham

Yes, thank you for the prompt delivery. I have just placed my 2nd order.
Regards
K.B., Birmingham

Many thanks for the excellent service, goods recieved this morning. Hope to do more business with you in the future.
Best regards
D.B., Stoke

I thought I'd drop a line to say thank you for the swift processing and delivery of the product. Being a first time customer I hope to be purchasing again from your company in the future.
Kind regards
W.C., Manchester

Thanks for your reply. The items arrived as promised and I was impressed with your service. Thanks for acknowledging my point concerning the on-line order form. I think it would do everyone a favour (including yourselves) if you were able to find a better system. Apart from this I have been very happy to deal with your company having purchased a Philips CDR775 from you previously as well as my recent order. On both occasions I have found your service very good.
Looking forward to future business with you (especially with a new on-line order form!!!!)
P.E., Newport
(a new vastly improved order form has now been added - SRTL)

Arrived today - impressed - thanks! I'll use you again -
T.W., Colchester

Dear Sir,
With regard to the order i place yesterday for the 100 Neato labels. I have just this minute recieved them, very impressed with your service, rest assured i will continue to use your company in the future.
Many thanks
D.C., Rainham

Thank you for your great customer service.
P.M., Santa Cruz USA

David,
The DATs have just arrived; what great service. Many thanks. I did tell my colleagues and apparently they've bought from you too and been similarly impressed. I'm sure you'll get repeat business.
Cheers.
J.H., Whitchurch

Many thanks, excellent service.
K.B., Hinkley

I purchased a Phillips CD recorder from you last week and was very pleased with your service.
A.E.B., Scunthorpe

Dear Srtl,
Great service. I'll look forward to getting my DATs tomorrow and spread the word far and wide regarding your company.
Yours
A.M., Cardiff

Service seems to be brilliant. didnt expect you to ring me up, thanks. I'll be using your company a lot more in the future.
L.S., Enfield

Wonderful, within two days of ordering I was supplied with 9 TDK 140mb Md's and a head cleaner. The company I originally ordered with had taken almost four months and still not supplied then to me so naturally I'm chuffed.
Thanks, I will be using you again in the near future,
A.S., Bognor Regis

Many thanks for your prompt response and delivery of my order, which was received at 09.15 today.
Regards
S.D., London

Hello again,
I hope this won't be jinxing it further, but I thought I'd send you another email to thank you for your service! People make mistakes, but not everybody remedies them in such an efficient and helpful manner.
Thank you again,
K.T., Edinburgh

Congratulations on your fantastic service. It's always a bit of a risk using a new supplier, especially on the net. Your prices are great, delivery is cheap. Service is excellent. I will reccomend you to friends and collegues.
The only other feedback would be regarding your orders page, which is a little too manual.
I don't know if there are security implications, but it would be great to be able to drag and drop items into the orders frame. Calculations should be automated and the User Interface could be sexier.
I'll be back
R.C., Burscough
(a new improved order form has now been added - SRTL Webmaster)

no problem, i received the order on Friday, thanks for the free stuff!!!!!. i'll certainly use your company again and im very pleased with my order. thankyou for your help.
R.R., Shipton

updated: Sep.2015 Record House, Emsworth, Hampshire address